Refund Policy
Our Commitment to Customer Satisfaction
Our Guarantee: 24-Hour Account Warranty
At BuyMyReviews, we stand by the quality of our digital products. Our primary commitment is to deliver valid and working Gmail accounts as described in our service packages.
We offer a **24-hour warranty** on all purchased accounts. This warranty covers issues related to incorrect passwords or accounts that are already banned/suspended *at the time of delivery*.
1. Replacement Policy
If you receive an account that is not working upon delivery (e.g., incorrect password, suspended), you must report it to us within 24 hours of receiving the account details. We will verify the issue and provide a free replacement for any non-working accounts.
- To request a replacement, please contact our support team with your order details and a clear description of the issue.
- This warranty is void if we find that the account was suspended *after* delivery due to your specific usage, such as bulk emailing, botting, or other activities that violate Google's terms.
2. Refund Policy (Conditions for Refund)
Due to the digital nature of our products (Gmail accounts), which cannot be "returned," our refund policy is strict. We generally do not offer refunds. We offer replacements for non-working accounts as our primary solution.
A refund will only be considered under the following specific conditions:
- Non-Delivery: If we fail to deliver your order within 48 hours of your payment being confirmed.
- Unable to Replace: If you report a non-working account within the 24-hour warranty period, and we are unable to provide a working replacement for your order.
3. What is Not Covered (No Refund/Replacement)
We are not responsible for and will not provide a refund or replacement for any of the following:
- Accounts that are banned or suspended *after* the 24-hour warranty period.
- Accounts that are banned or suspended due to the user's actions (e.g., spamming, adding a recovery phone number that flags the account, etc.).
- Orders where the buyer simply "changed their mind" after delivery.
- Any issues reported after the 24-hour warranty period has expired.
4. Agreement
By purchasing our Gmail account services, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.
5. Contact Us
If you have any questions about this policy or need to request a replacement, please contact us immediately.